Assistant Sous Chef for our Stores in Kødbyen & Søborg

Is customer service where you shine, and are you skilled at keeping an overview and distributing work tasks? Can you motivate your colleagues and are you physically robust? Then you might just be the assistant deputy manager we’re missing at Denmark’s best ice cream shop – Ismageriet.

Who are we?

In 2005, Kim opened his small ice cream shop on Kongelundsvej, where he made fresh ice cream in the back room and sold it in the shop. Since then, Ismageriet has grown and is now known nationwide for our unique and flavorful ice cream, cozy retro vibe, and, above all, our smiling and talented staff.

Each Ismageriet shop is managed by two deputy managers and a store manager, along with a kitchen manager, who together focus on well-being and teamwork. We have 20 permanent staff members, and each shop has up to 90 young team members in the peak season. We continually invest in leadership development and training and work daily to realize our vision by, among other things, being an attractive and inclusive workplace. We believe in a culture of strong collaboration, focusing on developing both our business and our people. We strive for long-lasting relationships where we grow both individually and together—an energy you can feel behind the counter. That’s our formula for success and what we’re known for.

We are seeking a lively, outgoing personality who thrives in a fast-paced environment, ready to keep the queue moving and everyone’s spirits high. As assistant deputy manager, you support the deputy manager as the store manager’s right hand and closest sparring partner. It’s crucial that you can make decisions independently and stand by them. You also need to keep cool and react proactively when unexpected incidents arise on already busy days. You will be part of the daily operations, overseeing the store and supporting the open/close supervisors on the floor, as well as serving guests and fostering a positive atmosphere behind the counter.

At Ismageriet, we offer you:

25-35 hours per week (25 in winter, 35 in summer), with a strong salary package including pension and health insurance
A role with clear structure and responsibility, where you’ll be challenged and have the opportunity to develop
Joining a diverse team that works together, makes a difference, and enjoys what they do
Leading a shop where quality and service are always the top priorities
The chance for personal and professional leadership development
A position where, with the right mindset and dedication, you can advance to deputy manager and, in the long term, pursue a career as a store manager

Your main areas of responsibility:

Delivering an outstanding service experience to every guest and acting as a role model for all our employees
Serving as the store manager’s right hand and stepping in during their absence
Helping to train, coach, and develop our staff and shift leaders
Performing light administrative work such as handling orders, purchasing, processing and covering sick leaves, answering customer inquiries, adjusting work schedules, etc.

The ideal candidate:

Has solid experience as a manager, supervisor, or shift leader in a busy café/restaurant environment
Thrives under pressure and loves delivering outstanding service on the shop floor, appreciating that guest satisfaction is a key part of your role
Is comfortable with significant responsibility and has the confidence to act on observations and provide feedback
Is flexible and ready to step in when needed. You must see the benefits of working at different hours—including days, evenings, weekends, and holidays—since we are open year-round and are busiest when others are off
Is available to work during the spring holidays and over the summer with a maximum of 2 weeks’ vacation (from June–August)

Kødbyen:

If this sounds like a fit for you and your qualifications, send us your application with your CV, photo, and references to jobkodbyen@ismageriet.dk. Tell us about yourself and why you want the job.

Please state "Ass. Souschef" in the subject line.

We hold interviews on an ongoing basis and are looking for someone to start as soon as possible so we’re ready for the 2024 high season. For questions about the position, you can contact our store manager, Camilla Kaae Breiner, at camilla@ismageriet.dk

Søborg:

If this sounds like the opportunity for you and fits your qualifications, send your application with your CV, photo, and references to jobsoborg@ismageriet.dk. Tell us about yourself and why you’re applying.

Please write "Ass. Souschef" in the subject line.

We are inviting candidates for interviews continuously and are looking for someone to start as soon as possible so we’re prepared for the 2024 high season. For further questions about the job, you can contact our store manager, Christina Diab, by email at christina@ismageriet.dk

Learn more about Ismageriet and our products at: www.ismageriet.dk